Frequently asked questions
How does the free trial work?
Duski Premium is available as a monthly or a yearly subscription. The first month is free for new subscribers. If you don't cancel, the subscription then renews automatically at the price shown in the app and the store. Cancel at least 24 hours before the end of the current period.
Can I switch between monthly and yearly?
Yes. Open the subscription settings of your Apple or Google account, choose Duski and select the other plan.
How do I cancel my subscription?
iPhone/iPad: Settings → [your name] → Subscriptions → Duski → Cancel Subscription.
Android: Google Play → profile → Payments & subscriptions → Subscriptions → Duski → Cancel.
I bought Premium but don't see it on my new device
Open the Premium screen in Duski and tap Restore purchases. Use the same Apple or Google account you subscribed with.
Why is the sound quieter in baby mode?
Baby mode has a deliberate volume limit, because white-noise machines at full volume are often louder than is safe for babies. Also, don't place the device right next to the baby's head.
Do I need an internet connection?
No. All sounds are generated on your device. A connection is only needed to start or restore a subscription.
Which languages does Duski support?
Dutch, English, German, French, Spanish, Portuguese (Brazil), Italian and Japanese. The app follows your device language.
Another question or a problem?
Email edcafferata@icloud.com, ideally with your device type, iOS or Android version and a short description of what goes wrong. We reply as soon as we can.